Experiences FAQ

• No previous experience is required

• Bring a smile and an adventurous attitude

• Dress in layers, wear closed toe shoes

• Remember your sunscreen

• You may use a camera during the free flight exhibition

• Contact us by email or by phone to customize your encounter

• Customers with special needs should contact us a week in advance

• Please no dogs as they may scare our birds

• We can customize both La Jolla and Ramona Experiences for larger groups or team building

• We can host Encounters in other suitable location only if safe for our birds

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Terms and Conditions:

• We will reserve your activity upon receipt of full payment. 

• Children under 12 must sign up with one adult.

• Due to the limited number of spots per class, we request that you cancel a group class or a Private Class 2 weeks in advance in order to obtain a refund. 

• We'll accept cancellation requests received via email within two weeks to 48 hours from the existing appointment and we will offer you to rebook your class, or credit in the form of a Gift Certificate. Cancellation requests received less than 48 hours from the appointment or no shows will not be accepted and may be forfeit.

• Gift Cards and Gift Certificates will not be refunded.

• We reserve the right to cancel reservations at any moment on the basis of unsafe wheather conditions or safety concerns for our handlers or our birds. 

• If, due to weather or to other safety reasons, we cannot provide the activity on the agreed upon date, we will reschedule to a later date. 

• Dogs may not be present during any part of the activity as they may scare the raptors.

• We do our best to hold our experiences as described but our raptors have strong opinions, weather may change suddenly and other external factors beyond our control may affect our experiences. 

• Participants and observers in our Falconry classes are required to acknowledge the risks associated with the activity and sign a third-party release form. The waiver will be sent via email and must be signed online before arriving on location. The purpose is to release bothe the Torrey Pines Gliderport and Total Raptor Experience, so you'll see questions about paragaliding and questions abut falconry.

• Total Raptor Experience, its owners, employees or sponsors shall be under no liability whatsoever to a student for any loss, injury or damage sustained while in class, regardless of where the class takes place, whether in respect of any negligent act or omission by the school or employees.